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Re: Need Some iTunes Help!

Romanelli — Sun, 2 Feb 2014 13:19:07 GMT

Author: Romanelli

Posted: 02/02/2014 18:19

creator wrote:

Try ejecting the external hard drive, unplugging it, and plugging it back in again. You might even try plugging it into a different USB port.

"Windows can't stop your 'Generic volume' device because it is in use. Close any programs or windows that might be using the device, and then try again later".

Nothing on the computer is open.

Re: Need Some iTunes Help!

creator — Sun, 2 Feb 2014 12:21:19 GMT

Author: creator

Posted: 02/02/2014 17:21

Romanelli wrote:

When trying to create a new folder on my external drive, I get the following:

"Could not find this item. This is no longer located in <%3 NULL:OpText>. Verify the item's location and try again."

Try ejecting the external hard drive, unplugging it, and plugging it back in again. You might even try plugging it into a different USB port.

Re: Need Some iTunes Help!

Romanelli — Sat, 1 Feb 2014 16:51:25 GMT

Author: Romanelli

Posted: 02/01/2014 21:51

When trying to create a new folder on my external drive, I get the following:

"Could not find this item. This is no longer located in <%3 NULL:OpText>. Verify the item's location and try again."

Re: Need Some iTunes Help!

creator — Fri, 31 Jan 2014 22:44:50 GMT

Author: creator

Posted: 02/01/2014 03:44

Romanelli wrote:

When I open up the external drive, it shows the iTunes folder, but now the folder is fucking empty...but it also shows that the drive is half full, which it was with all of the music files.

Unless you are running Windows on your external hard drive, your regular hard drive should still be functioning. I don't think you would be able to boot if it has failed. Is it necessary to use the external hard drive? If using your regular hard drive is an option, it's much easier to set up and you can manually back up your library whenever you please. If the regular hard drive is not an option, read on.

If the files are not on your external hard drive, but are taking space, then they might be in the trash bin.

If you locate your music files somewhere, try this:

(1) In iTunes, remove all of your songs. If you select all of the songs and right click, there is a delete option. iTunes will ask you if you are certain if you would like to remove them. Select "Delete Songs". Another pop-up will ask you if you would like to move the songs to trash or keep them in your iTunes media folder. Select "Keep Files".

(2) Next, create a new folder on your external hard drive and name it "Music" or "Music Library"... anything appropriate. Do not bother creating any folders within that folder; iTunes will create everything necessary.

(3) Then, change the directory in iTunes preferences to that folder location. Also make sure that "Copy files to iTunes media folder when adding to library" and "Keep iTunes media folder organized" are checked.

(4) Next, drag and drop all of your files onto iTunes. This may take seconds, minutes, hours depending on your computer and how many files you're transferring. When it finishes, you should notice that iTunes filled up that folder you created on your external hard drive. Make sure that iTunes filled that folder with your songs.

(5) You should now have two copies of your music. One copy will be in the new folder on your external and the other will be wherever you found them before (the ones you dragged onto iTunes). Leave the new folder alone, but delete the songs from the previous location.

Everything should work fine.

Re: Need Some iTunes Help!

Romanelli — Fri, 31 Jan 2014 16:29:05 GMT

Author: Romanelli

Posted: 01/31/2014 21:29

Okay. Here's the whole deal as of right now.

I bought a Seagate 2tb external drive. I manually loaded all of my music onto JRiver, and stored all of my music on the external drive. The external drive took a shit, and I lost everything. JRiver was not great, so I decided to go back to iTunes.

I got the external drive replaced. I loaded all of the music manually into the iTunes folder I set up on the external drive. Worked perfectly. For two weeks. Now I can't even access itunes anymore. I'm getting a circle of errors that makes me want to kill people. I have deleted iTunes and re-installed it. I have tried everything people have told me to do. Nothing works. I can't even access the music on the external drive on iTunes on my laptop.

When I open up the external drive, it shows the iTunes folder, but now the folder is fucking empty...but it also shows that the drive is half full, which it was with all of the music files.

So, here's what I need to do:

1st: I want to know if my external drive is hosed again. Is there a scan I can run that will tell me that? If it's not, is there a way I can still use the music files...if they still exist?

2nd: I want to know if my computer hard drive is shot. Is there a scan I can run that will tell me that?

3rd: I want a program that I can run in partnership with my external hard drive that won't fucking crash in two weeks?

Re: Need Some iTunes Help!

creator — Fri, 31 Jan 2014 14:43:14 GMT

Author: creator

Posted: 01/31/2014 19:43

Okay. After some digging, it seems that unknown error (-69) is related to iPod syncing. It's bizarre that you're experiencing that error.

(1) Check that the folder listed in your iTunes preferences actually directs to the correct folder. For example, mine directs to a folder called "iTunes Media" and when I locate that folder on my hard drive, it has another folder entitled "Music" in it. Inside that folder, I have folders for every artist in my library.

(2) Is the "Copy files to iTunes Media folder when adding to library" option checked or unchecked in your preferences? Make sure it checked.

(3) Right-click any song in your library that doesn't work and select "Get Info". If there is no "Get Info", there might be a similar option. At the bottom of the screen that pops up, check that the file location is in the directory listed in step (1).

Re: Need Some iTunes Help!

Romanelli — Thu, 30 Jan 2014 08:21:27 GMT

Author: Romanelli

Posted: 01/30/2014 13:21

creator wrote:

Okay. If you go into iTunes preferences, does the "iTunes Media folder location" direct to your external hard drive or to another location?

To the external drive.

Re: Need Some iTunes Help!

creator — Wed, 29 Jan 2014 23:19:10 GMT

Author: creator

Posted: 01/30/2014 04:19

Romanelli wrote:

No...the files from my old program were damaged, so I started from scratch and loaded them into itunes from cd's.

Okay. If you go into iTunes preferences, does the "iTunes Media folder location" direct to your external hard drive or to another location?

Re: Need Some iTunes Help!

Romanelli — Wed, 29 Jan 2014 22:07:36 GMT

Author: Romanelli

Posted: 01/30/2014 03:07

creator wrote:

I assume you imported the songs using the previous program? If so, how did you load that library into iTunes? Did you just drag all of the files into iTunes or did you change the iTunes directory to your external hard drive's music directory?

No...the files from my old program were damaged, so I started from scratch and loaded them into itunes from cd's.

Re: Need Some iTunes Help!

creator — Wed, 29 Jan 2014 20:04:33 GMT

Author: creator

Posted: 01/30/2014 01:04

Romanelli wrote:

The songs are wav files.
Uploaded via audio cd's.

Re: Need Some iTunes Help!

Romanelli — Tue, 28 Jan 2014 12:18:02 GMT

Author: Romanelli

Posted: 01/28/2014 17:18

creator wrote:

A few questions...

What file format are the songs?
How did you load your music into iTunes?

The songs are wav files.
Uploaded via audio cd's.

Re: Need Some iTunes Help!

creator — Tue, 28 Jan 2014 11:54:08 GMT

Author: creator

Posted: 01/28/2014 16:54

A few questions...

What file format are the songs?
How did you load your music into iTunes?

Re: Need Some iTunes Help!

Patman360 — Tue, 28 Jan 2014 10:54:42 GMT

Author: Patman360

Posted: 01/28/2014 15:54

Romanelli wrote:

"The folder iTunes is on a locked disk or you do not have write permissions for this folder."

Hmm 🤔
Try this:
Right-click on the main iTunes folder under C: Users -> Your User Name-> My Music->iTunes. Click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library.

Got it off the internet as I haven't had this problem myself but I reckon it could help, there's more to it you need it.

Re: Need Some iTunes Help!

Romanelli — Tue, 28 Jan 2014 09:45:29 GMT

Author: Romanelli

Posted: 01/28/2014 14:45

"The folder iTunes is on a locked disk or you do not have write permissions for this folder."

Re: Need Some iTunes Help!

Anonymous — Thu, 23 Jan 2014 15:27:14 GMT

Author: Anonymous

Posted: 01/23/2014 20:27

if nothing else works, you could try going into your itunes folder and delete "iTunes Library.itdf" and "iTunes Music Library.xml". iTunes will rewrite both files when reopening, but be warned, you will lose any playlists, album comments, play counts, ratings, etc. (Oh and make sure you save a copy of the xml somewhere to re-import)

Re: Need Some iTunes Help!

ross93 — Thu, 23 Jan 2014 14:22:57 GMT

Author: ross93

Posted: 01/23/2014 19:22

Restart your computer and then reopen iTunes. I've had that problem before on my mac. This usually does the fix for me

Re: Need Some iTunes Help!

RockyRaccoon — Tue, 21 Jan 2014 22:44:49 GMT

Author: RockyRaccoon

Posted: 01/22/2014 03:44

Patman360 wrote:

Doubt this is the case considering he's using a 2TB hard drive, I'm using a 1TB hard drive with 20,000 songs and my iTunes works perfect (And I don't even have the newest update). 🤔

I have had a similar problem on my old laptop a few years back, which was at the time solved by uninstalling and then re-installing iTunes, then re-adding everything (But that's a pain in ass, time consuming and may not actually be the problem in this case...).

There may be some better help here however.

You're probably right. The last time I remember getting that message was when my hard drive was basically full. I had roughly 30,000 songs on the hard drive along with a bunch of other stuff and it was constantly running slow. Eventually my hard drive crashed. Now I back everything up on a 1TB portable hard drive so I don't have to keep everything on my computer.

Anyways, it could just be iTunes freaking out for no good reason. I'd uninstall it and reinstall it, that may help. Also make sure it's updated. If everything's backed up you should be fine. Otherwise I have no idea.

Re: Need Some iTunes Help!

GeevyDallas — Tue, 21 Jan 2014 20:39:35 GMT

Author: GeevyDallas

Posted: 01/22/2014 01:39

I've had 40,000+ songs in my iTunes with less than 500mb of storage on my laptop left and everything worked fine, I wouldn't go and delete anything yet. Could it be a performance issue with the computer you are using?

Re: Need Some iTunes Help!

Romanelli — Tue, 21 Jan 2014 20:37:57 GMT

Author: Romanelli

Posted: 01/22/2014 01:37

Hayden wrote:

Oh 😕 Ok, fair enough. Which program was it? Just out of curiosity. As for the actual problem at hand, I'm not really sure what to do 🤔 I have about the same amount of songs in the library (just a bit less), but I'll see if anything happens when I import them into iTunes.

And yes MrFrogger 😉 I said it for you.

The one I was using was JRiver.

Re: Need Some iTunes Help!

Hayden — Tue, 21 Jan 2014 20:35:57 GMT

Author: Hayden

Posted: 01/22/2014 01:35

Romanelli wrote:

Yeah...I've gotten this advice a lot. I was using another player, and it ended up wiping out everything and I had to start over. I figured iTunes couldn't be THAT bad...I've been back on it for 1 month.

~sigh~