Best Ever Albums

Re: No email notifications

RoundTheBend — Mon, 31 Dec 2018 17:14:59 GMT

Author: RoundTheBend

Posted: 12/31/2018 22:14

MX records issue? Blacklist?

A month or so ago I started getting my emails after not receiving them for about 2 months.

Re: No email notifications

albummaster — Mon, 31 Dec 2018 14:18:42 GMT

Author: albummaster

Posted: 12/31/2018 19:18

Thanks, I think the issue might be more widespread than first thought and I've spent the whole day troubleshooting. BEA is sending mail but the messages are not being signed correctly so they are being rejected as spam and not getting as far as people's inboxes. I've escalated the issue to BEA's hosting company, so hopefully there'll be a fix shortly. Apologies for any inconvenience in the meantime...

EDIT: The issue is now fixed.

Re: No email notifications

Romanelli — Mon, 31 Dec 2018 13:39:13 GMT

Author: Romanelli

Posted: 12/31/2018 18:39

Actually...I turned my notifications off, then turned them back on over a week ago. I haven't received one notification since turning them back on...

Re: No email notifications

albummaster — Mon, 31 Dec 2018 03:51:18 GMT

Author: albummaster

Posted: 12/31/2018 08:51

I'll check the logs on the server to see if email notifications are being sent but I'm receiving mine ok so don't think it's a global issue.

(EDIT: Apologies, just checked the mail logs and there *is* an issue with some outgoing mail. BEA changed to a new server a few weeks back and forgot to set up DKIM so some mail is being blocked. Hopefully, this will be fixed by the time you read this...)

No email notifications

Purplepash — Sun, 30 Dec 2018 05:23:27 GMT

Author: Purplepash

Posted: 12/30/2018 10:23

About 2 weeks ago I stopped getting any email notifications from forum posts of topics I'm watching, or ranking of my charts etc. I've checked my settings on this site and on my email, and the spam folder (in case they changed to go there) but I can't see anything wrong. Is this just happening to me only, and any ideas why?