Best Ever Albums

Re: Points being added

ForegroundNoise — Sat, 11 Apr 2020 09:24:59 GMT

Author: ForegroundNoise

Posted: 04/11/2020 13:24

My points have been added fine now (phew!), thank you for letting me know about the chart tables!

Re: Points being added

albummaster — Sat, 11 Apr 2020 06:41:55 GMT

Author: albummaster

Posted: 04/11/2020 10:41

Hi, sorry for the problem with the chart compositions not being updated. A fix is in the process of being deployed (will be back to normal in about an hour due to caching etc). User points are re-calculated several times each day (the last update was about two hours ago). If charts are not public, points from these chart are not included, but not sure if that's the case here.

Re: Points being added

ForegroundNoise — Sat, 11 Apr 2020 06:32:54 GMT

Author: ForegroundNoise

Posted: 04/11/2020 10:32

Hmmm, one of my charts has now been updated in the countries and year tables ... and not the other. I'm also still pretty sure no points have been added - will have to rate some things to test it out.

Re: Points being added

ForegroundNoise — Sat, 11 Apr 2020 05:45:59 GMT

Author: ForegroundNoise

Posted: 04/11/2020 09:45

I think this might be happening again, although I'm not 100% sure. What I am 100% sure however, is that the year and country tables underneath my decade charts aren't adjusting despite me updating those chart over 12 hours ago. It might be that the updates are still yet to kick in, but coupled with my suspicion points aren't being added, I think there might be a persisting problem.

Re: Points being added

albummaster — Fri, 22 Mar 2019 06:32:57 GMT

Author: albummaster

Posted: 03/22/2019 10:32

Thanks for reporting. The server is under a bit of strain during peak periods and sometimes has trouble coping. Trying to pin down what is causing the performance issues, and working hard to try and fix it.

EDIT: Problem fixed.

Re: Points being added

RoundTheBend — Thu, 21 Mar 2019 22:41:13 GMT

Author: RoundTheBend

Posted: 03/22/2019 02:41

maybe this is or isn't related but site is running a tad sluggish today. Nothing terrible. Other sites load quickly, so I know it's not me.

Maybe maintenance is happening or maybe it's nothing, but I imagine a bit of feedback is helpful.

Probably 20-30 second load times.

Re: Points being added

albummaster — Thu, 21 Mar 2019 07:49:56 GMT

Author: albummaster

Posted: 03/21/2019 11:49

Apologies, thanks for spotting. Just looking into it now...

Re: Points being added

ForegroundNoise — Thu, 21 Mar 2019 04:51:30 GMT

Author: ForegroundNoise

Posted: 03/21/2019 08:51

@albummaster I think this might be happening again ... ?

Re: Points being added

albummaster — Tue, 29 Jan 2019 05:14:14 GMT

Author: albummaster

Posted: 01/29/2019 10:14

Apologies, missed this thread yesterday. Just squished a bug so hopefully updated stats will appear very shortly... (sorry it took a while to respond)

Re: Points being added

Romanelli — Mon, 28 Jan 2019 19:35:01 GMT

Author: Romanelli

Posted: 01/29/2019 00:35

You guys should hear from albummaster soon. He checks this forum a lot, and I'm sure he'll have an answer soon. Hang in there!

Re: Points being added

Anonymous — Mon, 28 Jan 2019 17:57:13 GMT

Author: Anonymous

Posted: 01/28/2019 22:57

I added a number of albums all weekend and I think last Friday... it def. is not working so hopefully the site admin has been on a drinking binge all weekend and will push the new points out. I need it to go up a level

Re: Points being added

CA Dreamin — Mon, 28 Jan 2019 14:03:42 GMT

Author: CA Dreamin

Posted: 01/28/2019 19:03

I've never looked at how many points I have.

Re: Points being added

NowhereMan — Mon, 28 Jan 2019 13:38:51 GMT

Author: NowhereMan

Posted: 01/28/2019 18:38

Funnily enough I have noticed the same thing as well.

Points being added

ForegroundNoise — Mon, 28 Jan 2019 12:09:47 GMT

Author: ForegroundNoise

Posted: 01/28/2019 17:09

hello!
I've performed a number of actions today (in terms of commenting on charts and ratings both charts and albums) and the period before updating has been well passed. I know usually it takes a few hours before points kick in and get added but I'm pretty sure that I should have had a number of points added today that aren't going through (in addition when I click on my points total, it gives me a total that includes things like private charts, which I know it usually does before the site's been updated). Was wondering if anyone else has noticed that they aren't getting additional points today.