Best Ever Albums

Re: Can't add albums to my chart...

albummaster — Fri, 31 Jan 2020 07:28:54 GMT

Author: albummaster

Posted: 01/31/2020 12:28

Thanks for clarifying. Currently working on some refinements to the chart editor and will try and improve this area (you're not the first person that's mentioned adding new albums isn't very intuitive).

Re: Can't add albums to my chart...

Chambord — Thu, 30 Jan 2020 12:23:44 GMT

Author: Chambord

Posted: 01/30/2020 17:23

I had been trying to add an album to my chart: "Perfect Day" by Chris Whitley. I would put the artist and title in their appropriate boxes and then click "Allow this album..." or whatever the orange message says. Then I would go down to "Add Chart" but I could not click it. The most recent time I tried, I put Chris Whitley in the artist box, and hit "Add this Artist" without an album title. Then, I repeated the process for the album title. I noticed that there were now green ticks (or checkmarks) next to each thing. Then I was able to click "Add this Chart".

I apologize for a goose-chase if that's how I was supposed to be doing it the whole time. I thought I could add both artist and title together (like I do for other albums that are already on BEA).

Thanks again for the help!

Re: Can't add albums to my chart...

albummaster — Thu, 30 Jan 2020 05:28:07 GMT

Author: albummaster

Posted: 01/30/2020 10:28

Hi, glad you got it to work. If you've got time, would also like to know you got around it so that the editor can be improved..

Re: Can't add albums to my chart...

Chambord — Wed, 29 Jan 2020 15:38:43 GMT

Author: Chambord

Posted: 01/29/2020 20:38

Hello, I think I figured out the issue and got it to work - sorry for the unnecessary work!

Re: Can't add albums to my chart...

Chambord — Tue, 28 Jan 2020 12:42:37 GMT

Author: Chambord

Posted: 01/28/2020 17:42

Thank you for the response - that's interesting because I believe the green tick (if that mean 'checkmark') is there ...

Re: Can't add albums to my chart...

albummaster — Tue, 28 Jan 2020 08:35:28 GMT

Author: albummaster

Posted: 01/28/2020 13:35

Hi, sorry for the delay replying. The 'add chart' button is only enabled once all the entries in the chart have got green ticks. It sounds like the issue might be something to do with validating 'new' albums/artists not already on the site from your first post. I'll check on Firefox to see what the issue might be and get back.

Re: Can't add albums to my chart...

Chambord — Mon, 27 Jan 2020 12:45:08 GMT

Author: Chambord

Posted: 01/27/2020 17:45

Hi sorry - I just tried again and I was wrong - I can't click on "Add New Entry" (when i do, nothing happens)

Re: Can't add albums to my chart...

Chambord — Mon, 27 Jan 2020 12:38:26 GMT

Author: Chambord

Posted: 01/27/2020 17:38

Hi - I am using Mozilla Firefox (most updated version).

I should clarify something - it doesn't seem like the whole page freezes, actually. I can click things like "Back" or "Pick from Favorites" or "Pick from Ratings", etc. I just can't click on "Add Chart" after entering the album that I would like included. If I then click anywhere else and leave the page, the album I entered is not on my chart. I hope this is clear enough...

Re: Can't add albums to my chart...

albummaster — Mon, 27 Jan 2020 12:05:29 GMT

Author: albummaster

Posted: 01/27/2020 17:05

Apologies for the problem and for the delay responding. It's unusual for the page to lock up while validating selections. Which browser/OS were you using?

Can't add albums to my chart...

Chambord — Sun, 26 Jan 2020 23:41:37 GMT

Author: Chambord

Posted: 01/27/2020 04:41

If the album isn't already in BEA, I can't seem to add it. If I click "Allow this album..." etc., the page freezes up and I can't move forward. Any idea why?

Thanks in advance for any help!