Best Ever Albums

Re: Email notification delay

RFNAPLES — Sun, 6 Jun 2010 08:25:31 GMT

Author: RFNAPLES

Posted: 06/06/2010 12:25

I believe the delayed notifications were all forum related. Thanks for your efforts to resolve this problem.

Re: Email notification delay

albummaster — Sun, 6 Jun 2010 04:37:45 GMT

Author: albummaster

Posted: 06/06/2010 08:37

That's really weird. I wonder if this is just a Hotmail problem as no other users have reported this issue. Yes, you can turn off forum notifications whilst still keeping site notifications. On your profile page, you can choose 'no' to 'Always notify me of replies' and 'Notify on Private Message'.

The delayed messages that you just received: were they related to the forum, or the main site? We've made changes to our DNS to be more friendly to Hotmail, so I'm surprised that there are still issues.

Re: Email notification delay

RFNAPLES — Sat, 5 Jun 2010 07:59:33 GMT

Author: RFNAPLES

Posted: 06/05/2010 11:59

Nope, not fixed yet. Received 14 messages at 4:34 AM ET this morning, all extremely delayed. For instance one was Posted: Fri Jun 04, 2010 22:37 but not received until Sat 6/05/10 4:34

Can I turn off email notifications (topic, private message, etc) from webmaster and still receive email notifications from albummaster (comment replies, chart ratings, etc) until the problem is fixed? How?

Re: Email notification delay

albummaster — Wed, 2 Jun 2010 01:29:47 GMT

Author: albummaster

Posted: 06/02/2010 05:29

Not sure, but worth a try...

Re: Email notification delay

RFNAPLES — Tue, 1 Jun 2010 18:11:46 GMT

Author: RFNAPLES

Posted: 06/01/2010 22:11

Thanks. Would it help if I added you to the safe sender list?

Re: Email notification delay

albummaster — Tue, 1 Jun 2010 16:18:34 GMT

Author: albummaster

Posted: 06/01/2010 20:18

Just found out the cause and it is to do with our mail server appearing on a Hotmail grey-list. We're putting in place some background measures to stop this happening again (e.g. adding DNS SPF records, Sender ID etc to make Hotmail a bit happier).

This problem only seems to affect Hotmail email addresses (their email policy is a bit different to other mail services).

Re: Email notification delay

RFNAPLES — Tue, 1 Jun 2010 10:16:32 GMT

Author: RFNAPLES

Posted: 06/01/2010 14:16

No delay

Re: Email notification delay

albummaster — Tue, 1 Jun 2010 09:29:31 GMT

Author: albummaster

Posted: 06/01/2010 13:29

Noted.

Re: Email notification delay

RFNAPLES — Tue, 1 Jun 2010 08:12:47 GMT

Author: RFNAPLES

Posted: 06/01/2010 12:12

Testing email notification delay