Newbie Can't Find 1st Chart
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dnavratil98
Profile
- #1
- Posted: 05/20/2014 02:33
- Post subject: Newbie Can't Find 1st Chart
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This site is great!! I started to key in info on my 1st chart, I finished 2 CDs, 1 was in the data base and the other was not. I had to quit and I shut off my computer. When I logged back on the system says I have made a chart but I don't see it. I want to continue working on that chart but system won't let me pull it up!! I checked it off as hidden since I was not thru with it and didn't want others to see it yet!! - Any suggestions? Tks much, david
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newbands1
Profile
- #2
- Posted: 05/20/2014 03:59
- Post subject:
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It might still be processing thus it not appearing.
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albummaster
Janitor
Site Admin
Profile
- #3
- Posted: 05/20/2014 07:13
- Post subject: Re: Newbie Can't Find 1st Chart
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| dnavratil98 wrote: | | This site is great!! I started to key in info on my 1st chart, I finished 2 CDs, 1 was in the data base and the other was not. I had to quit and I shut off my computer. When I logged back on the system says I have made a chart but I don't see it. I want to continue working on that chart but system won't let me pull it up!! I checked it off as hidden since I was not thru with it and didn't want others to see it yet!! - Any suggestions? Tks much, david |
Hi, I'm sorry but I can't see any charts in the system for your user account. The only thing I can think of is did you click the 'Add Chart' button when you finished your chart? (charts are not saved until the 'add chart' button is clicked).
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dnavratil98
Profile
- #4
- Posted: 05/20/2014 18:39
- Post subject: No chart
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I clicked the add chart button a number of times, but the button was greyed out and not active!! Tks for the help however - David
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CubaZed
- #5
- Posted: 05/20/2014 18:43
- Post subject: Re: No chart
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| dnavratil98 wrote: | | I clicked the add chart button a number of times, but the button was greyed out and not active!! Tks for the help however - David |
The add chart button is typically greyed out when you haven't confirmed all of the albums. When inputting, did all of the fields have a green checkmark by them?
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dnavratil98
Profile
- #6
- Posted: 05/20/2014 23:16
- Post subject: No Chart - No More Mystery
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I found out the problem with my 1st chart. The 1st album I key was part of your database system and the "add
chart" button was active. When I keyed in the 2nd album the system didn't have it in the database and the "add
chart" was greyed out!! I started another chart and left out the album causing problems and everything works fine!! Tks to all who responded!! David
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albummaster
Janitor
Site Admin
Profile
- #7
- Posted: 05/21/2014 06:41
- Post subject:
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When an album isn't in the database, be sure to click the bottom option in the list of suggestions (highlighted in orange). This will validate your entry (& re-enable the add chart button).
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