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albummaster
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  • Posted: 03/30/2025 12:36
  • Post subject: Server migration issues
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In the background some key software components have been upgraded, so the server migration has gone fairly smoothly, but just creating a thread here for any known issues.

I'm intending to mop up issues over the next few days (having a break for the rest of today), but things mostly seem ok, excepting there's currently a problem with some emails not being delivered & a few performance issues in certain areas of the site.
II
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  • Posted: 03/30/2025 14:22
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After the server migration, most emojis prior the migration typed in comments, entry titles etc. have turned into question marks "?". So II wonder if it is possible to fix it all, or least some cases.
albummaster
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  • Posted: 03/30/2025 14:36
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Thanks, please could you link to an example post and I'll check into (not come across any myself yet, but obviously looking in wrong threads).
II
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  • Posted: 03/30/2025 15:38
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albummaster wrote:
Thanks, please could you link to an example post and I'll check into (not come across any myself yet, but obviously looking in wrong threads).

Might be not easy to find them all, but II usually type emoji in the subject's title everytime II post on What album are you listening to? (cont.) and probably even more other places on the forums, so all the emojis have turned into question marks. E.g.: 726818, 724207, 724650*in this example these "⚡5️⃣" turned out fine, but "💪" turned into a question mark, 718157* this one too etc.

Edit: Two tracks with emojis were affected in this album 197400, so II changed them back.

II also discovered that the artworks II've added since about a week before the migration have all turned into blank images: 265421, 265507, 265508, 265448, 265509, 265536, 265586, 265702.
II can re-add the images, if the blank images can't turn back to normal. (Edit: II've already fixed these examples but there are others which have been affected)
II'm afraid it has happened to other albums as well. (Edit: It has)

And another issue is that sometimes when you post a post it displays you this message: "Failed sending email :: PHP ::", but the post has been posted successfully but you need to go back to the topic's page in order to see it instead of regularly showing you it after a few seconds.

II hope it's not too much to digest. II'm counting on you whatever it takes. BEA is an amazing website nonetheless Smile


Last edited by II on 03/30/2025 17:49; edited 1 time in total
pedro1976
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  • Posted: 03/30/2025 16:51
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not the end of the world but getting the below when I post in the forum -


General Error

Failed sending email :: PHP ::


(post DOES work but this comes up where it used to go back to the forum page showing my post)
Johnnyo
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  • Posted: 03/30/2025 19:46
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Just spotted one.

I was in the shaft soundtrack and clicked on the link to Isaac hayes and the screen just went white and I was taken nowhere.

Tried it with another artist, same problem.
Johnnyo
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  • Posted: 03/30/2025 19:48
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Johnnyo wrote:
Just spotted one.

I was in the shaft soundtrack and clicked on the link to Isaac hayes and the screen just went white and I was taken nowhere.

Tried it with another artist, same problem.


Actually it seems to be just certain links. The same issue happens when I click on the Sgt. pepper album of the day link but not the link to the list of all albums of the day
ForegroundNoise
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  • Posted: 03/30/2025 19:50
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Looks to me like the album pages specifically are coming up with an error page...
Johnnyo
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  • Posted: 03/30/2025 20:03
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Johnnyo wrote:
Johnnyo wrote:
Just spotted one.

I was in the shaft soundtrack and clicked on the link to Isaac hayes and the screen just went white and I was taken nowhere.

Tried it with another artist, same problem.


Actually it seems to be just certain links. The same issue happens when I click on the Sgt. pepper album of the day link but not the link to the list of all albums of the day


Just tried a few more links, make it right by steve wynn and the link to the self titled crazy horse album. Neither of the links are working so seems to be a wider problem. Hope that helps
albummaster
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  • Posted: 03/30/2025 20:27
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Thanks all, mopping up issues in the background. Tried the album/artist pages reported in this thread and things seem working at the moment (possibly I'm doing stuff in the background which is causing the errors).

Going to replace missing album art as highest priority (copying across from old server). Looks like post subjects have a character encoding issue causing those ?? to appear on some posts (I'll check into that tomorrow). I'll also investigate the 'Failed sending email' issue tomorrow seeing as it isn't breaking anything (other than ugly error message) and report back with progress.

EDIT: Missing album art should now be displaying
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