Getting Logged Out - Suggestions - Forums : Best Ever Albums

RockyRaccoon

Is it solipsistic in here or is it just me?

Gender: Male

Age: 34

Location: Maryland

Moderator

Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.

Just thought I'd mention it, not sure if it's me or a site thing.
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Progressive Rock

Early Psychedelic Rock

Live Albums

guzguzgarbit

Book Of Noraia

Age: 25

I have the same problem, but only with some public wi-fi, I was assuming it was a network problem.

albummaster

Janitor

Gender: Male

Location: Spain

Site Admin

RockyRaccoon wrote:

Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.

Just thought I'd mention it, not sure if it's me or a site thing.

Hi, apologies for the issue and thanks for reporting. I'll check into and see what might be causing this problem. Which browser/OS were you using?

RockyRaccoon

Is it solipsistic in here or is it just me?

Gender: Male

Age: 34

Location: Maryland

Moderator

albummaster wrote:

RockyRaccoon wrote:

Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.

Just thought I'd mention it, not sure if it's me or a site thing.

Hi, apologies for the issue and thanks for reporting. I'll check into and see what might be causing this problem. Which browser/OS were you using?

Sorry for the delay - I was using Google Chrome on a PC with Windows 10
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Progressive Rock

Early Psychedelic Rock

Live Albums

albummaster

Janitor

Gender: Male

Location: Spain

Site Admin

Thanks (same as me FWIW). I'll investigate further but BEA uses cookies to help maintain a 'logged in' state. It's possible something might be blocking the cookies (e.g. an ad blocker or some other browser extension). Being logged out in-between page views sounds very unusual. I'll try and repro the issue to see if I can get to the bottom of it.

RockyRaccoon

Is it solipsistic in here or is it just me?

Gender: Male

Age: 34

Location: Maryland

Moderator

Yea, could be me. The computer I'm using is a work computer that's got all kinds of blockers and stuff installed on it. But it exclusively happens when I hit submit on a new album I'm adding. Otherwise, I stay logged into the site.
_________________
Progressive Rock

Early Psychedelic Rock

Live Albums

albummaster

Janitor

Gender: Male

Location: Spain

Site Admin

RockyRaccoon wrote:

Yea, could be me. The computer I'm using is a work computer that's got all kinds of blockers and stuff installed on it. But it exclusively happens when I hit submit on a new album I'm adding. Otherwise, I stay logged into the site.

Thanks for extra info, I'll check into further and see what might be causing this. Apologies for the problem.

Rockdrigo

Gender: Male

Age: 30

Location: Cochabamba, Bolivia

This used to happen to me a few years ago; thou I assumed it was a problem with my crappy internet. It still happens once in a while, thou moreso on sites like YouTube. I noticed it used to happen on BEA whenever I left a page open for too long. To check this isn’t happening, before updating anything I always open a new tab on the site and re-log in if necessary.