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RockyRaccoon
Is it solipsistic in here or is it just me?
Gender: Male
Age: 33
Location: Maryland
Moderator
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- #1
- Posted: 06/20/2019 14:31
- Post subject: Getting Logged Out
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Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.
Just thought I'd mention it, not sure if it's me or a site thing. _________________ 2023 Chart
Early Psychedelic Rock
Electronic Chart
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guzguzgarbit
Book Of Noraia
Age: 24
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- #2
- Posted: 06/20/2019 15:24
- Post subject:
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I have the same problem, but only with some public wi-fi, I was assuming it was a network problem.
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #3
- Posted: 06/20/2019 16:38
- Post subject: Re: Getting Logged Out
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RockyRaccoon wrote: | Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.
Just thought I'd mention it, not sure if it's me or a site thing. |
Hi, apologies for the issue and thanks for reporting. I'll check into and see what might be causing this problem. Which browser/OS were you using?
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RockyRaccoon
Is it solipsistic in here or is it just me?
Gender: Male
Age: 33
Location: Maryland
Moderator
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- #4
- Posted: 06/25/2019 12:17
- Post subject: Re: Getting Logged Out
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albummaster wrote: | RockyRaccoon wrote: | Not sure if this is a problem unique to me or not, but I've found that often when I'm entering a new album, once I click "save changes," I'm told I'm logged out at the next screen. Once I log in, all the changes I made to the album are gone. If I hit save changes enough, eventually I'm not logged out, it seems to be random.
Just thought I'd mention it, not sure if it's me or a site thing. |
Hi, apologies for the issue and thanks for reporting. I'll check into and see what might be causing this problem. Which browser/OS were you using? |
Sorry for the delay - I was using Google Chrome on a PC with Windows 10 _________________ 2023 Chart
Early Psychedelic Rock
Electronic Chart
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #5
- Posted: 06/25/2019 16:24
- Post subject:
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Thanks (same as me FWIW). I'll investigate further but BEA uses cookies to help maintain a 'logged in' state. It's possible something might be blocking the cookies (e.g. an ad blocker or some other browser extension). Being logged out in-between page views sounds very unusual. I'll try and repro the issue to see if I can get to the bottom of it.
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RockyRaccoon
Is it solipsistic in here or is it just me?
Gender: Male
Age: 33
Location: Maryland
Moderator
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- #6
- Posted: 06/28/2019 19:39
- Post subject:
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Yea, could be me. The computer I'm using is a work computer that's got all kinds of blockers and stuff installed on it. But it exclusively happens when I hit submit on a new album I'm adding. Otherwise, I stay logged into the site. _________________ 2023 Chart
Early Psychedelic Rock
Electronic Chart
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #7
- Posted: 06/29/2019 08:19
- Post subject:
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RockyRaccoon wrote: | Yea, could be me. The computer I'm using is a work computer that's got all kinds of blockers and stuff installed on it. But it exclusively happens when I hit submit on a new album I'm adding. Otherwise, I stay logged into the site. |
Thanks for extra info, I'll check into further and see what might be causing this. Apologies for the problem.
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Rockdrigo
Gender: Male
Age: 29
Location: Cochabamba, Bolivia
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- #8
- Posted: 07/06/2019 17:43
- Post subject:
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This used to happen to me a few years ago; thou I assumed it was a problem with my crappy internet. It still happens once in a while, thou moreso on sites like YouTube. I noticed it used to happen on BEA whenever I left a page open for too long. To check this isn’t happening, before updating anything I always open a new tab on the site and re-log in if necessary.
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