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Smithy98
Gender: Male
Age: 25
Location: Burnley, Lancashire
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- #71
- Posted: 12/19/2019 21:56
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| albummaster wrote: | | Your IP address is provided to us in the background each time you browse a page on this website, so please don't post it here (you also might be using multiple IP addresses during the course of a day depending on your ISP and whether you are browsing using 3G etc). |
It logs me out all of a sudden on computer and I use just Wi-Fi for that (Not 3G).
I only use 3G on my phone and that's turned on when I'm out of the house but turned off at home.
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Smithy98
Gender: Male
Age: 25
Location: Burnley, Lancashire
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- #72
- Posted: 12/19/2019 22:39
- Post subject:
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Also, what is happening to guzguzgarbit is kind of what is happening to me as well.
When I log myself in, I stay on until I shut off Firefox, when I first open up Firefox and go into besteveralbums, the first page I'm logged in, but the next page, it logs me out.
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Special
Gender: Male
Age: 37
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- #73
- Posted: 12/20/2019 02:06
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Exact same situation for me as Smithy98 and Guzguzgarbit, it's getting beyond annoying at this point. I do wonder if it has to do with Firefox v71.0? Do previous versions have issues (70.0.1)? That's the only thing that has changed for me in the past month or so, a new version of Firefox came out around the beginning of December so that got updated to v71.0. but I've kinda ruled out Firefox as the problem because I have zero issue with any other of the 30+ sites I save keeping my sessions, so this is definitely limited to BestEverAlbums and how they handle cookies or whatever.
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Smithy98
Gender: Male
Age: 25
Location: Burnley, Lancashire
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- #74
- Posted: 12/20/2019 08:43
- Post subject:
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I tried logging in on Google Chrome and it's kind of doing the same on there as it is on Firefox.
I log in and it keeps me in until I turn off google chrome, but when I open a new Google Chrome, the first page I'm logged in, but the next page, it logs me out (and to log in, I do press remember).
So I don't think it's just Firefox.
Anyway like I said, I'm going to keep checking this to see if anything does get fixed.
Thanks.
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #75
- Posted: 12/20/2019 10:24
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Capturing lots of data in the background to try and work out where the problem is, but agree it's not a browser specific issue.
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bonnequestion
What is this?
Gender: Male
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- #76
- Posted: 12/20/2019 13:35
- Post subject:
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| baystateoftheart wrote: | | For the past few days BEA has been logging me out very frequently, even though I always check remember me. |
Same thing for me, I just can't seem to stay logged in. I have to log back in everytime I come back to the site, which was not the case before.
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Smithy98
Gender: Male
Age: 25
Location: Burnley, Lancashire
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- #77
- Posted: 12/21/2019 11:06
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Also, I know this has nothing to do with you, but as soon as this gets fixed, I'm going to add to my collection and add stuff to my wishlist of what I might be wanting to get soon.
Just thought I'd get that out as there maybe others on here that might be wanting to do the same.
Thanks.
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #78
- Posted: 12/21/2019 11:32
- Post subject:
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Smithy98, these kinds of posts aren't helping very much. Please let me know approx time of your last log out (& browser/OS) and which page you were on when it happened (if you can remember). EDIT: Also please add any other details that might help to troubleshoot e.g. whether the browser was closed/reopened before it happened, or you had to log in each time you went to a new page etc. (Speaking only for myself, I've not been logged out for at least 48 hours despite opening/closing browser windows, and using different browsers, so it might be one part of the site is triggering the issue).
Last edited by albummaster on 12/21/2019 11:55; edited 1 time in total
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Smithy98
Gender: Male
Age: 25
Location: Burnley, Lancashire
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- #79
- Posted: 12/21/2019 11:51
- Post subject:
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| albummaster wrote: | | Smithy98, these kinds of posts aren't helping very much. Please let me know approx time of your last log out (& browser/OS) and which page you were on when it happened (if you can remember). |
Ok, it just logged me out at around 11:47 (England) and it was on the latest member ratings page and I am using Firefox.
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albummaster
Janitor
Gender: Male
Location: Spain
Site Admin
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- #80
- Posted: 12/21/2019 12:11
- Post subject:
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| Smithy98 wrote: | | Ok, it just logged me out at around 11:47 (England) and it was on the latest member ratings page and I am using Firefox. |
Thank you
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