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Server incident issues - Adding albums

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videoheadcleaner
formerly Harkan


Gender: Male
Age: 34
Australia

#1 | Posted: 10/21/2013 11:54 | Post subject: Server incident issues - Adding albums Reply with quote
Since the server incident, the adding of albums to charts has become fraught with peril.

Finding an artist is fine, but then looking for an album is non-existent. As in, no albums are listed.
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Norman Bates



Gender: Male
Age: 46
Location: Paris, France
France

#2 | Posted: 10/21/2013 13:26 | Post subject: Reply with quote
First, thanks AM for spending time on fixing this. Other post-incident issues feature (a list could help you):

- Difficult (slowness and/or repeted disconnection and/or refusal of password) access to the site ;
- Albums showing the right number of their charts they're in, but also not showing which ones - links between albums and charts are broken
- As Harkan said, searches feature only artists, not albums or users.
- Charts seem (checking in process) to have gone back to a state previous to the one they were in just before the crash.


Anyways, good luck all the work, and thanks again.
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albummaster
Janitor


Gender: Male
Location: Spain
Site Admin

#3 | Posted: 10/21/2013 14:10 | Post subject: Reply with quote
Apologies, it's been a nightmare weekend. Trying to juggle this site and everything else is just so difficult, and the problem is that I don't have enough time to do everything to the level that I would like.

Since the restore, I've noticed a few performance issues and I've been making live tweaks to the configuration to improve this, which probably explains the disconnections. I'm going to continue to make tweaks until the performance is back to where it was.

The search should be working again now as I've run some background routines. There might be a gap in the data (between the restore point and when the site was pulled down). I'm not sure how big the hole is at the moment, it might be a few hours, but I will do my best to see if I can plug it but this depends on the data files and whether it is technically recoverable.

I'm sorry for the problems.

albummaster
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Norman Bates



Gender: Male
Age: 46
Location: Paris, France
France

#4 | Posted: 10/21/2013 14:24 | Post subject: Reply with quote
albummaster wrote:


The search should be working again


It is! Good job. Don't worry, we perfectly understand how hard it must be. You've done a great job already making the whole thing work again.
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Norman Bates



Gender: Male
Age: 46
Location: Paris, France
France

#5 | Posted: 10/21/2013 16:09 | Post subject: Reply with quote
Norman Bates wrote:


- Difficult (slowness and/or repeted disconnection and/or refusal of password) access to the site ;

MORE OR LESS FIXED

- Albums showing the right number of their charts they're in, but also not showing which ones - links between albums and charts are broken

FIXED

- As Harkan said, searches feature only artists, not albums or users.

FIXED



Great job!
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albummaster
Janitor


Gender: Male
Location: Spain
Site Admin

#6 | Posted: 10/21/2013 18:09 | Post subject: Reply with quote
Thanks for understanding. I feel a bit embarrassed about the problems. The site is still a bit slower than it should be (especially the forums), but I won't make any more tweaks until tomorrow now.
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Patman360
Pints?


Gender: Male
Age: 26
Location: Cork, Ireland
Ireland
Moderator

#7 | Posted: 10/21/2013 18:31 | Post subject: Reply with quote
albummaster wrote:
Thanks for understanding. I feel a bit embarrassed about the problems. The site is still a bit slower than it should be (especially the forums), but I won't make any more tweaks until tomorrow now.

No need to feel embarrassed, these things happen in life, none of us would even be here discussing the music we love and enjoying ourselves if it wasn't for you. For that I'm extremely grateful (And I'm sure many others are too).

Thank you albummaster, for all the great work. Applause
_________________


2016 (Drop by with some recs!)
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albummaster
Janitor


Gender: Male
Location: Spain
Site Admin

#8 | Posted: 10/21/2013 20:44 | Post subject: Reply with quote
thanks. The cause of the performance issues earlier today was a corrupt database table, which has now been fixed, so I'm hoping things have now returned to normal (whatever that is!).
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Guest





#9 | Posted: 10/21/2013 20:44 | Post subject: Reply with quote
All of my charts are still gone..
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albummaster
Janitor


Gender: Male
Location: Spain
Site Admin

#10 | Posted: 10/21/2013 20:51 | Post subject: Reply with quote
Apologies, they should appear ok again now... http://www.besteveralbums.com/usercharts.php?u=21667
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